Lost all the progress of the game

Hello, I had a problem. All progress was reset. The game offered to choose 2 options or save 1 or save 2 progress. Accidentally chose a new progress and the game started again and all the cards disappeared. Can you please tell me if it's possible to return the progress?

Comments

  • MaxMax Posts: 199 ✭✭✭
    edited August 10
    Hi there, I will pass this on and update when I can :), whats your account name?
  • WarheartWarheart Posts: 4
    account: "Warheartt". I'm waiting for help. Thank you
  • MaxMax Posts: 199 ✭✭✭
    edited August 13
    @Warheart Hey there, we have found both saves, if you let me know once you're logged out we can fix it, then will let you know when you can log back in :)
  • WarheartWarheart Posts: 4
    Thank you. Logged out of the account. Waiting for your message
  • MaxMax Posts: 199 ✭✭✭
    @Warheart We'll let you know as soon as you can go back in.
  • MaxMax Posts: 199 ✭✭✭
    @Warheart All done, you can now log back in.
  • WarheartWarheart Posts: 4
    Thanks for the help! I'm very grateful
  • blazemustangblazemustang Posts: 2
    Can you please help me too? I did the same thing!
  • blazemustangblazemustang Posts: 2
    I go by blazemustang on the digital card app. I was level 111, my astral deck was level 23 if that helps. Please
  • MaxMax Posts: 199 ✭✭✭

    @blazemustang Your email was received and being looked into

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